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The YouTube Music Discovery Project

Written on January 21, 2010 by admin

Filed Under: Object

YouTube has launched the YouTube Music Discovery Project. It is a new tool they are testing, which helps you search for music and create YouTube playlists based on that query. You basically enter an artist’s name into the search box, hit “Disco” and it then returns results which you can add to your [...]



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The YouTube Music Discovery Project

Facebook To Cut Some Microsoft Ads

Written on January 21, 2010 by admin

Filed Under: Object, book

paidContent.org is reporting Facebook and Microsoft are scaling back their ad relationship. Microsoft powered much of Facebook’s display ad network. Facebook is no longer using Microsoft for their international display ads but might also drop them in the U.S. as well.
Back in 2007, Microsoft invested $240 million in Facebook, and made [...]



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Facebook To Cut Some Microsoft Ads

44% Of Google News Readers Only Scan Headlines? Maybe Not!

Written on January 21, 2010 by admin

Filed Under: Object

A new report saying that 44% of Google users fail to click from Google News to newspaper web sites got some buzz this week. However, after a closer look at the report, I don’t see it providing the damning evidence that Google really is a content vampire, as some news publishers have [...]



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44% Of Google News Readers Only Scan Headlines? Maybe Not!

The Evolution of Man & Media [Sweet Infographic]

Written on January 2, 2010 by admin

Filed Under: book, seo

So remarkably bad, that I had to share it!

I don’t know who Demand(ed) that Media, but could I please get my minute and six seconds back?

With 50,000+ views, that 1 video has wasted over a month of human life, so far. How many man-years are wasted watching such garbage? And yet they are just getting started! Demand Media’s goal is to create a million pieces of “content” each month.

What do Youtube users think of that “content”?

Hmm….not impressed. If Google hates cloaking and machine generated content then why is trash that is handmade seen as being any better?

Does Google realize what they are funding? Do they even care if the web turns into a pile of junk? What will come of it?

Continued here:
The Evolution of Man & Media [Sweet Infographic]

YouTube Gets (Not Really) Shorter Links

Written on December 22, 2009 by admin

Filed Under: marketing

Just a week after Google launched its URL shortener, Goo.gl, it’s premiering another one, this time for YouTube. And because we can’t stand to learn yet another URL shortener name, they’re going with youtu.be. To use the new shortener, you just append the video ID to youtu.be/, so http://www.youtube.com/watch?v=PKOTClyVrIc become http://youtu.be/PKOTClyVrIc.

Shall we count them together? That saves us 13 whole characters. Now, in a limited-capacity message, like Twitter, those 13 characters might come in handy (“no rickroll!!”). Clearly, youtu.be is not intended as a full-featured URL shortener: it won’t work for other domains, there are no custom options, and it’s not as short as possible.

In the YouTube blog post, they say that this integrates with the AutoShare features of account holders to link up with Google Reader and Twitter. However, if you haven’t enabled AutoShare, or are not a signed-in member, and you want to just Tweet from the Share menu below the video window, they haven’t put youtu.be into action yet. In fact, a lot of the time, if you want to use it, you’ll have to manually remove the other parts of the video URL.

The feature does have its good points: as the blog post points out, when you see a youtu.be link, you know you’re going to a YouTube video. Its integration with Twitter allows developers to show thumbnails, embed directly or track stats in real-time.

What do you think? Will you use youtu.be?

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YouTube Gets (Not Really) Shorter Links

Google’s Youtube Potentially Cloaking? Or VEVO Launch?

Written on December 22, 2009 by admin

Filed Under: book, seo

[update: Matt Cutts contacted me and mentioned that this was due to the Vevo launch which occurred after that page was cached. Over time that means such pages like the one mentioned below should be purged from the Google search index.]

Google claims they try to be pretty fair with publishers and publishing business models. They are fine with indexing preview versions of a page and just showing a user that, you can make the full article free, you can make the first x clicks free.

OR you can put it all behind a paywall and not get any search exposure.

UNLESS you are Youtube.

In which case you can put whatever you want behind a subscribe wall, still have that registration-required/paywall content fully indexed in Google, and then force users to sign in to view the content.

On the cache copy of pages people still can view the pre-roll ads, but not the content

Search Google for “poker face”, observe all the Youtube data in the search results, click the top Youtube listing, and watch them send you to a login page so they can better track you and target ads against you.

Many publishers that are having trouble figuring out search (from a business model perspective) would have no problem making a ton of money from search if they got the good ole home cooking treatment that Youtube currently enjoys (universal search promotion + cloaking forcing registration).

And this is where Google being rumored to acquire other content properties (like Yelp) becomes scary for users and publishers and advertisers alike.

Publicly Google preaches the virtues of openness

To understand our position in more detail, it helps to start with the assertion that open systems win. This is counter-intuitive to the traditionally trained MBA who is taught to generate a sustainable competitive advantage by creating a closed system, making it popular, then milking it through the product life cycle. The conventional wisdom goes that companies should lock in customers to lock out competitors. There are different tactical approaches — razor companies make the razor cheap and the blades expensive, while the old IBM made the mainframes expensive and the software … expensive too. Either way, a well-managed closed system can deliver plenty of profits. They can also deliver well-designed products in the short run — the iPod and iPhone being the obvious examples — but eventually innovation in a closed system tends towards being incremental at best (is a four blade razor really that much better than a three blade one?) because the whole point is to preserve the status quo. Complacency is the hallmark of any closed system. If you don’t have to work that hard to keep your customers, you won’t.

Open systems are just the opposite. They are competitive and far more dynamic. In an open system, a competitive advantage doesn’t derive from locking in customers, but rather from understanding the fast-moving system better than anyone else and using that knowledge to generate better, more innovative products. The successful company in an open system is both a fast innovator and a thought leader; the brand value of thought leadership attracts customers and then fast innovation keeps them. This isn’t easy — far from it — but fast companies have nothing to fear, and when they are successful they can generate great shareholder value.

Open systems have the potential to spawn industries. They harness the intellect of the general population and spur businesses to compete, innovate, and win based on the merits of their products and not just the brilliance of their business tactics. The race to map the human genome is one example.

But as soon as Google gets a market dominant position, you can bet on them locking it down to enhance ad revenues. The secret search relevancy algorithms, AdWords ad quality score, using AdWords rebates to push Google Checkout, always-on search personalization (even when logged out), mystery meat payout rates to AdSense publishing partners, universal search algorithms that allow them to arbitrarily promote their own websites, YouTube cloaking, etc etc etc

It looks like they jumped the gun on Yelp. Google was already integrating Yelp reviews in their AdWords ads before the acquisition was finalized.

What does it mean for the rest of us?

I am not sure.

It depends on if Google believes in what they say or what they do. They can’t believe both.

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Google’s Youtube Potentially Cloaking? Or VEVO Launch?

Four (ok twelve) Reasons to Build a Social Media Strategy for 2010

Written on December 14, 2009 by admin

Filed Under: book, marketing, searchengineguide

by Jennifer Laycock

As a small business social media strategist, I’m very happy to see so many companies finally beginning to recognize the need to invest some of the marketing dollars into social media. I’m ever more happy to see how many of them are willing and able to dedicate some internal staff to the matter. On the other hand, I’m finding that many of these companies have absolutely no idea WHY they need a social media strategy. They just feel the pressure to get involved and hope something will come from it.

Unfortunately, that’s no way to build a strategy. What good does it do to invest time and money into a blog, Facebook, Twitter, YouTube or any other number of social media outlets if you have no goals, no measurement and quite frankly, no idea why you’re there.

What companies need to do is embrace the benefits of social media while very carefully thinking through the goals of their outreach efforts. Different goals will require different strategies. Taking a shotgun approach of simply trying to “get out there” will rarely result in a solid payoff. It’s far better to sit down and carefully consider what your company’s goals are and to build backward to create a strategy that’s most likely to meet those goals.

2009 is coming to a close and most companies are already deep in planning with their 2010 marketing budgets. With that in mind, here are four key reasons why your company needs to consider planning and launching a social media campaign next year.

Reason #1: Social Media Gives You Unprecedented Ability to Listen to Your Customers

For companies that don’t already have some type of social media strategy in place, this is usually the best place to start. While it takes a little bit of common sense and guidance to create an active and vocal outreach plan that will deliver results, pretty much anyone is capable of listening to the existing conversation.

The goal here is threefold.

1. Find out where your customers are: The first thing you’ll need to do is find out where your customers and potential customers are spending their time. You can run a search for groups or fan pages on Facebook, search for keywords related to your business on Twitter Search, set up Technorati and Google Alerts or using a free service like Social Mention. You can (and should) also check your log files to see what types of social sites (blogs, forums, Twitter, etc…) are sending traffic to your site.
2. Find out what your customers think of you and your competitors: Once you’ve figured out where to look (or as part of that process) it’s a great idea to run searches for your company (and products) and for your competitors and their products. This lets you know what your customers like and don’t like which gives you an excellent starting point for making changes, playing to your strengths and otherwise building offerings that will appeal to your audience.
3. Find out what your customers’ passion points are: This becomes one of the keys of a social media listening strategy and it’s one that’s often overlooked. Social media listening isn’t just about hearing people praise or complain you, it’s about identifying subsets of potential customers and learning about the things that drive them to conversation. Finding out what makes them tick and finding the hot button topics that get them focused.

Basically, companies need to view social media as a sort of endless focus group they can tap at any point in time. For companies that invest in listening and really sit down to consider how this information impacts them, there’s amazingly valuable information available. Using this information to impact all forms of marketing can make this specific strategy perfect for companies who don’t have time to invest in a social media voice, but who want to reap some of the benefits.

Reason #2: Social Media Gives You the Chance to Build or Introduce a Brand

Sometimes, the entire goal of a social media strategy is to create awareness about a new product, a service or a brand. Consumers are heading online in droves to have conversations and thanks to the explosion of interest in microblogging, social networks and blogs, they’re talking about more topics and reaching more people than ever before.

Getting a customer to talk about your product used to mean they mentioned it to a handful of friends or co-workers. These days getting them to talk about it might mean they share it with hundreds of friends on Facebook, thousands of contacts on Twitter or even tens or hundreds of thousands of readers on a blog. That’s a massive amount of potential exposure.

Let’s take a look at three different ways of approaching this one:

1. Use social media to introduce a brand new company to the world: This is one of the most popular ways of using social media. New companies are springing up all the time, often in very competitive markets. Finding (or paying for) brand evangelists to go out, build relationships and educate communities about these companies can be very effective. The key here is to come at things from the relationship and educational side of things. Plugging or pushing products on social media rarely works, gently creating opportunities for exposure by becoming part of the community can get the job done very effectively.
2. Use social media to introduce an existing brand to a larger audience: For companies that simply haven’t gotten into the social media space yet, there’s tons of opportunity to grow beyond their current reach. These are the types of companies that benefit most from looking at their analytics and talking to existing customers to find out what communities they’re part of online. From there, it’s a matter of branching out into new and similar communities (i.e. if you get great traffic from parenting forums, seek out new parenting forums) or finding creative ways to equip your current customers with the desire to evangelize you to their friends.
3. Use social media to introduce a new product or service from an existing company: This tactic is very similar to introducing an existing brand to a larger audience. These companies generally have the head start of an existing base of loyal customers from which to build. This means they can approach existing customers who have active voices in social media and offer them the chance to test and experience the new products or services.

Reason #3: Social Media Gives You a Unique Way to Gather Feedback

Another excellent reason to turn to social media is the ability to gather feedback from your target audience. While this may sound similar to the concept of listening to the conversation, there’s a strong difference in the two goals. Listening is focused purely on listening to the existing conversation without trying to influence it’s direction. Using social media as a feedback channel is all about actively soliciting input, ideas and even complaints about your products or services.

The thing to remember with this type of social media strategy is that it takes some serious investment. You can’t just show up on a popular social media channel and ask people to tell you what they think. You have make a heavy investment into building relationships first.

There are several different ways to do this:

1. Use your blog to run ideas past loyal readers before you launch them: The great thing about building up a reputation as a company who listens is it gives people reason to talk. Southwest is one of the best examples online of a company who has established a strong feedback channel with their loyal customers via a blog. If you regularly take ideas to your readers and demonstrate that you not only listen to, but act on their advice, you can open amazing doors of opportunity. Listen to your customers. Talk to your customers. Use social media to find out what they want and then deliver it. You won’t be sorry.
2. Use social media to recruit a team of beta testers: Sometimes you have ideas or products you need feedback on, but are not yet ready for public consumption. While social media seems to be the very essence of “public consumption,” it can still be a very valuable outlet for beta testing. Why? Because you can use social media to establish the types of relationships needed to put together a small group of beta testers. You can reach out into the community to find influencers, build relationships with them, and offer them exclusive and early access in exchange for their feedback and ideas.
3. Use social media to ask direct questions: Sometimes using social media is as simple as asking a direct question to a larger audience. Twitter, Facebook, Blogs and even YouTube can be immensely valuable in terms of getting your question out to a group of people you already know share an interest in your topic or your product. The ability to ask your customer base what they want so you can find a way to deliver it is one carries a lot of value.

Reason #4: Social Media Gives You the Chance to Demonstrate Personality

One of the single greatest advantages the Internet and social media has given small business owners is the ability to once again go head to head with their big box counterparts. A decade ago, this was because web sites gave no indication of business size. The small mom and pop shop could have a site that looked just as good, was priced just as good and carried just as much inventory as a company like Sears or Walmart. These days, smart small businesses are using social media not only as an equalizer, but as a competitive advantage.

You don’t have to look far to find a story of a consumer who feels unappreciated or ignored by a larger brand who has made them unhappy. No one likes to sit on hold for 2 hours trying to lodge a complaint or have a product replaced. Smaller brands who sell the same product at the same price but actually answer the telephone have the chance to differentiate themselves and bring in loads of new customers. Beyond that, small companies who establish a voice via their blog or social media outlets have the chance to build credibility by building relationships directly with consumers.

Here are a handful of ways to use social media to do just that:

1. Demonstrate your unique personality by communicating as a person and not as the company: Companies are faceless, people are not. Using social media to tie your business brand to a personality can go a long way toward making even the largest company feel small and approachable. Whether it’s answering questions on Twitter or sharing anecdotes or stories on your blog, letting some of your personality shine through goes a long way toward helping consumers feel connected to your brand.
2. Use various social media outlets to make yourself both available and helpful: This may be the single biggest way companies are using social media to establish personality right now. Whether it’s the president of Zappos making lunch plans with a complete stranger while he’s in town on business or someone from Comcast responding to customer frustration with a solution…big brands are using social media to communicate openly and helpfully with consumers and it’s paying off.
3. Use social media to communicate in the way that’s most natural to you: Back in the early days of social media it was all about blogs. The problem with this is not everyone is a good writer. These days, a lack of natural writing ability won’t keep your personality from shining through. Whether it’s shooting video, recording a podcast or simply sharing unique finds and quick insight on Twitter, social media has opened up a ton of ways (other than writing) for people to communicate. This lets everyone play to their strengths and gives you a chance to be “you” in the best and most comfortable way you know how.

To be honest, there are dozens…maybe even hundreds of reasons to get involved with social media next year. These are just some of the strongest. What it all boils down to is this; your customers are online and they are using social media to communicate. If you aren’t, you’re business is missing opportunities. No one says you have to master every use of social media all at once, but you’re doing yourself (and your bottom line) a disservice if you don’t at least give some thought toward creeping into the social media space next year to do a little listening.

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Four (ok twelve) Reasons to Build a Social Media Strategy for 2010

Cup of Joe: Naughty USB Drives, Mickey Mouse, & Volkswagen all Teach a Lesson in Fun!

Written on December 5, 2009 by admin

Filed Under: marketing

A few days ago my father emailed me the above video. It’s from a project called the The Fun Theory. The Fun Theory is basically a group that is using various crowd sourcing techniques to help brainstorm ideas that make common everyday tasks fun–in an effort to change people’s behavior for the better. It can be for the betterment of the environment, your neighborhood, or yourself. I like the concept because they ask one of the most important questions, that is often times left out of the equation, “is it fun?”

Before I started my own business, I was the IT guy at a real estate company. One of my tasks while there, was to develop an internal lead management system that we could use to evaluate incoming leads. The primary person responsible for using this system was a woman that had just returned to work after suffering the tragic loss of her teenage daughter in a car accident. From experience I knew that data entry is a very dismal task even for someone that hadn’t suffered a devastating life change. Therefore, I decided to code this system a little bit differently. After she had input a new lead into the system, the application would literally tell her a joke. All of the jokes were very corny and most were scraped from stupid websites, but despite that it worked! She loved the system, and it ended up being one of the tasks she would complete first during her day. The system was not only functional, but also fun.

OK so don’t worry, despite the fact that I have already admitted to being a hippie. I am not going to force you to sing kum bi ya and hold hands. No, I have not forgotten, this is a marketing blog and we need to talk about money.

Is fun profitable?

I don’t have any numbers to support this theory (give me a break I am a snarky blogger, not a scientist), but I am willing to bet that fun can be extremely profitable! Let’s take a look at a few examples:

Google Image Labeler – This is a cool little game, developed by Google, where the user is paired up with another and both must try to guess the same tags of an image shown. It’s incredibility addicting, and if you are as geeky as I am, fun too! However, “fun” isn’t the function. Every time you add a tag to the image you are inadvertently helping Google tag and organize all of the images in its index, thus improving Google’s Image Search feature.

Funny USB Drives – You know those little key chain sized USB drives? Well, some companies have started to develop them in the shape of all sorts of things. Take a look at this one and tell me that isn’t fun!

Disney – In this example “fun” is the function! Pretty much everything that Disney does is entertainment centered. When “fun” is the function, the rules change a bit because we aren’t marketing the product through a fun experience, rather we are creating a fun experience only.

Volkswagen – So the most obvious example of fun from Volkswagen would be its classic Beetle. If you talk to anyone that owns one of those they will tell you that they absolutely love it. But if you want a more recent example of how Volkswagen is using fun, go back to The Fun Theory that we discussed above and you will notice that Volkswagen is the project’s chief sponsor. Um, why would Volkswagen sponsor a silly project like that? Because, it helps them continue their brand as the feel good, fun loving company that hippies love! And, because it gets them exposure! Remember when I said that my dad sent me that video? Well, when I say video, I mean it! He didn’t send me the YouTube link. He sent me a 7MB video file, attached!! He took the time to figure out how to do that (I have no idea who taught him) because he wanted to make damn sure I got it! That type of brand exposure is extremely powerful!

All of the above are examples of Experience Marketing (via). Experience Marketing is a tactic that puts the consumers’ experience at the forefront of the design and development process. For folks that dabble in Experience Marketing, function isn’t the only end use. Details such as aesthetics, design, and concept also play a crucial role. These products are meant to be “experienced” just as much (if not more) as they are meant to be “used”.

So, if you want to try out Experience Marketing for yourself, take a look at your products and ask yourself, “are they fun?”

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Cup of Joe: Naughty USB Drives, Mickey Mouse, & Volkswagen all Teach a Lesson in Fun!