5 B2B Social Media Winners
Written on February 11, 2010 by admin
Filed Under: Advertising, book, marketing, seo
Take a moment to think about, and count, the number of B2C social media success stories that pop into your head.
I’ll venture to guess that you could immediately name five to 10, if not many more. From Ford to Dell to Zappos to Best Buy, B2C social media winners – those organizations that caught on early and created a cult following of brand cheerleaders via the social web – are hard to miss.
But how about the B2B social media winners? I’m guessing these weren’t as easy to name.
And yet, there are just as many B2B organizations successfully conquering social media. While their stories might not be as well-known, we think these 5 B2B social media winners are doing a pretty doggone good job. Tell us if you agree.
1. American Express OPEN
American Express OPEN is the company’s division dedicated to helping small business owners succeed. It has based its marketing strategy around the social web, realizing that social media has become a priority for small business owners.
Since 2007, AMEX OPEN has relied on its OPEN Forum to provide business advice and insight. The social site includes a blog with frequently updated content, and a large collection of videos that users can rate and share via other social networking channels. In the site’s “Idea Hub,” forum members can network with one another and with industry experts, as well as customize topics to their specific interests.
The social site has been extremely successful, increasing unique visitors 525% over the past year – from 160,000 in December 2008 to nearly 1 million in December 2009.
2. HSBC
To target business entrepreneurs and provide them with an active forum to share and gain knowledge, HSBC has created The HSBC Business Network for both customers and non-customers.
It’s evident that the HSBC Business Network truly thrives on its members.
The site includes a network of blogs, and invites members to create their own blog to share their personal experiences with other entrepreneurs. Currently, the network is made up of 148 blogs from members.
The site’s homepage is populated with content from users: the most popular recent blog post, forum post and user profile.
3. Microsoft Advertising
Microsoft Advertising has been using social media as a vehicle to listen to, educate, support and market to their customers and potential customers since 2006. However, the past year has seen a distinct effort from Microsoft to reach customers through social web participation.
An AdCenter Community site as well as blogs, Twitter accounts, Facebook presence, videos, photos and social media coverage of industry events along with proactive listening and community manager participation have been instrumental for growing the AdCenter community and providing customers with an opportunity to be involved with how Microsoft does business with them.
4. Archer
The social media strategy for Archer Technologies, provider of risk and compliance solutions, and a 2009 Forrester Groundswell Award winner for B2B social media, revolves around two components.
First, the Archer Community is an online social network that gives customers a forum to interact, share best practices and provide feedback to help drive Archer product development. The second component is the Archer Exchange (pictured above), an online marketplace that enables clients to download applications developed by other clients or by Archer.
The two social sites have been successful at driving website traffic and attracting new members: The Archer Community receives 20 new members, 4,000 unique visits and 400+ downloads every week, while the Archer Exchange boasts 17,000 unique visits, 90,000 page views and 1,200 downloads.
But the real benefit has been enhanced product development as a result of user feedback and sharing. Archer tells Forrester that its Archer Community directly helped form its Business Continuity Management, Mobile GRC and Data Feed Manager applications.
5. Cree
LED Manufacturer Cree is embracing social media to build awareness and promote the benefits of LED technology, rather than directly sell products.
At the center of its latest campaign, “LED Revolution,” is an interactive social website. On the site, visitors can submit their bad lighting photos (think bad 1980s office fluorescent lighting) to win LED recessed downlights. The site’s blog is posted to almost daily, and humorous videos encourage visitors to, “Break Your Fluorescent Shackles!”
Cree also leverages Facebook and Twitter in a push/pull approach for the website.
Hear from Ginny Skalski, Cree social media specialist — who happens to have a background in journalism and community management rather than marketing – in this video on the Social Media B2B blog.
Of course, these five B2B social media winners are only part of a much longer list of companies that are successfully interacting with customers, building brand awareness and driving traffic to their websites through the social web. What are your favorite B2B social media success stories?

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Tags: a-priority-for ,archer ,b2b ,exchange ,google ,management ,marketing ,media ,microsoft ,mobile ,seo ,social ,social media
Are You Undervaluing Your Web Site?
Written on February 2, 2010 by admin
Filed Under: marketing, searchengineguide
by Mike Moran
Image by liewcf via Flickr
When I see the same issue coming up for so many clients, it makes me think that something more is at work. My latest issue that seems to crop up with nearly every client is tracking offline sales back to Web activity. I mean, I know it isn’t easy, but it’s amazing how rarely I run into a client who feels able to take on the task, much less has a system in place already.
It’s not that they’ve lost interest in ringing the cash register. No, if anything, they are under more pressure than ever in that regard. I think somehow that tracking customer activity is so alien to them that they don’t feel up to it.
Not all companies are like this. If they already have a direct marketing department, and have been tracking catalog sales for years, they know exactly what I am talking about. But most companies don’t have such a background. They know how to count the money in the register, but they don’t know how to attribute the marketing credit for what put it there.
They are willing to track things, yes, but only Web things. They’ll happily report the number of search referrals, popular keywords, page views, sure, but they can’t make the leap from what happens online to what happens offline.
In Las Vegas, they say “what happens here, stays here,” but Las Vegas ain’t got nothin’ on the Web. For most companies, what happens on the Web stays there. Then, a miracle occurs and someone buys something offline.
Now, it depends on your business what you need to do about this. Consumer product companies might need to use coupons for retails stores. Other companies might need to use a phone number they publish only on their Web site. Still another company might want a request for quote button that enters the lead into their Customer Relationship Management System.
I don’t know what you should do, but do something. Until you do, no one will know what the Web is worth and that means you are under-investing.
Check out our small business news site.
Go here to read the rest:
Are You Undervaluing Your Web Site?
Top 5 Reasons for Ongoing SEO Services
Written on December 11, 2009 by admin
Filed Under: book, marketing, seo
For many companies, an ideal world involving Search Engine Optimization would be simple, quick and a one-time task to check off a list. An organization would create a website, optimize its content for target keywords and promote the site. Soon, the website would acquire a strong number of inbound links and start ranking for those target keywords. End of story.
Unfortunately, that’s just not the case. In reality, SEO isn’t just about adding keywords and linking. SEO is increasingly social and sits at the intersection of multiple business functions outside of marketing including public relations, customer service, recuitment and branding.
Ongoing SEO consulting is an important part of any internet marketing mix. Truly good consultants save companies significant expenses and contribute to increased leads and sales by providing unique expertise and insight into the technical, creative and increasingly social sides of internet marketing.
Back in 2007, Lee pinpointed 5 Advantages of Ongoing SEO Consulting. As we near the start of 2010, I think it’s the perfect time to revisit those points to see if they hold just as much weight today as they did 3 years ago:
1. Ongoing search marketing consulting is important because a large percentage of organizations fail to implement the recommendations provided to them by their SEO consultants.
There are many reasons companies do not implement the advice they’re paying for. In difficult economic times, some companies aren’t able to justify the expense of making major changes to their content management systems or devote significant resources to content creation. Many web development or copy writing staff are overbooked and SEO implementation requests never make it to the “done” checklist. The best optimization recommendations in the world can be given, but if they aren’t implemented properly or at all, then they’re useless.
An experienced search marketing consultant can lend a hand in implementing recommendations at once, in phases over time or provide quality control oversight of client side implementation on an ongoing basis. Ongoing SEO helps companies avoid costly mistakes in situation such as when SEO work is overwritten or implemented in a way that actually hurts search engine spider interaction rather than facilitate it.
For one B2B e-commerce site that TopRank has worked with for several years, SEO oversight over time has been instrumental at achieving compounded search traffic. Because the company’s web site encompasses a vast number of product pages – and because product focuses change over time – ongoing attention to keyword glossaries, on page optimization, anchor text and link sources has been vital.
In order to maintain search momentum and integrity to target keywords and audiences, the SEO team revisits optimized content to ensure keywords are still relevant and that pages retain their ability to pull search traffic. Since 2007, top 10 search engine rankings for this site have increased by more than 150%. While the value of “rankings” can be argued with Google’s new personalized search for everyone, ongoing measurements using consistent means can provide a relative measure over time. The end result has been a significant increase in relevant search traffic over time, despite changes in keywords and target audiences.
2. Search marketing consultants can help organizations proactively build links over time.
Link building continues to be one of the most common victims of a neglected search marketing program. Yet ongoing link building is still one of the most critical factors in determining page relevancy, crawling and rankings.
From content marketing on social networks to optimized press releases to link bait, search marketing consultants can help organizations acquire links that drive traffic directly and influence better search visibility, which also drives traffic. SEO Consultants can even assist in more passive link building efforts such as directory submissions, bookmarking, widgets and operationalizing the link opportunities that exist with other types of online content such as job listings, events and public relations efforts.
For one retail SEO client, TopRank has provided ongoing search marketing consulting – ongoing link building, in particular – that has resulted in over 80% of all web site traffic coming from natural search. On any given month, the site receives anywhere from a handful to several hundreds of new inbound links from relevant sources. Since an ongoing effort to acquire links was started, the website and blog have increased unique visitors by 214%.
3. Ongoing search marketing consulting is necessary because the search engine industry changes often.
This point may be more relevant today than ever before. The major search engines are constantly fine-tuning and the search engine landscape continues to change. Bing didn’t exist 3 years ago and who could have imagined that Yahoo and Microsoft would actually be working together let alone Google achieving 70% market share?
As an example, in just a little more than a year, Google has completely revamped the way it crawls and indexes Adobe Flash files. Before summer 2008, it was virtually impossible for a Flash-based website to gain search engine rankings. Today, many of the rules for optimizing on-page text can apply to text in Flash files.
More importantly are the impact of personalized search for everyone, the influence of social media and real-time search. The implications for SEO with these recent developments are profound and consultants that are on top of such changes provide invaluable advice to their clients, saving time, money and increasing competitive advantage.
Keeping up with the changes can put a strain on companies’ IT and marketing departments. In a win-win scenario for the client, search marketing consultants stay on top of these constant changes and consult on the implications for individual client online marketing efforts. Not only will the client’s site continue to reap the benefits of SEO, but as Lee noted in his post, he or she can “look like a rock star to their management team.”
4. Companies have thinly spread employees; ongoing search marketing consulting acts as “more hands on deck”.
Now, more than ever before, employees are wearing multiple hats within their organizations. A company’s web development staff, copywriters or other marketing personnel might be tasked with SEO in addition to all of their other responsibilities. Compounding the issue, the person responsible for ongoing SEO might not even have previous experience in search marketing.
Having a search marketing consultant on board gives the people tasked with SEO with useful resource so they can focus more attention on core responsibilities.
For example, TopRank acts as a partner with a B2B distributor of industrial products for all of their online marketing activities, including content optimization, blogging and PPC management. With a capable internet marketing team as a resource, the client is able to focus its in-house employees on making sales. As a result of their top 10 rankings on important keyword phrases increasing by 125% since the beginning of the year, search traffic has also improved significantly. More qualified traffic = more qualified prospects for this B2B company.
5. Many companies don’t actively or effectively use analytics on their own.
From measuring SEO performance to mining new keyword opportunities, Analytics are as important as ever. This is especially true as organizations are increasingly demanding proof that their marketing budgets are being put to good use. Marketers must definitively prove marketing ROI and tie efforts back to corporate goals. Concerns about effectively measuring web site ROI have given way to questions about measuring social media ROI.
Qualified SEO consultants have the necessary experience in monitoring keyword traffic, referral trends, time spent on sites, visitor interaction, social media conversations and other vital metrics to enable companies to make smarter decisions about what’s working and what’s not. The increasingly social and real-time nature of search brings new opportunities for on-demand SEO tactics that would be lost without proper analytics oversight.
Web analytics are certainly more present in most company online marketing programs with the introduction and acceptance of Google Analytics, but even there, constant innovation on the part of Google creates competitive advantages for those companies that stay current. SEO consultants providing ongoing web and social media analytics insight can reveal long term trends, cyclicality and the effect of the many changes mentioned above to an organization’s ability to attract new business and manage it’s reputation online.
Conclusion:
Organizations that invest in ongoing search marketing consulting are putting themselves a giant step ahead of the competition by allowing the company to focus on its core skills and relying on the SEO agency either completely, strategically or to fill in where needed. Do what you do best and outsource the rest.
Companies that hire and manage in-house SEO teams continue to leverage the expertise and strategic advice of competent SEO agencies to provide insight that proves highly valuable in staying competitive, reducing online marketing costs and increasing bottom line sales.
What are your thoughts on the value provided from ongoing SEO consulting? Do you think SEO can be handled in-house all the time, some of the time or never? If you’re a company considering SEO, what are some of your major concerns with outsourcing on an ongoing basis?

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Tags: facebook ,flash ,google ,management ,marketing ,online ,people ,person ,post ,recommendations ,search-engine ,seo ,seo tips ,site ,thoughts
Tangled Web: The Most Linked to Pages on the Internet
Written on October 14, 2009 by admin
Posted by Sam Niccolls
To identify the most linked to pages on some of the world’s most popular sites, we used SEOmoz’s Linkscape powered Top Pages Tool and compiled a list of the most linked to pages on the web.
The results, broken out by website and by category, are not all what you might expect. From Google to GaGa the internet’s most linked to pages offer a look at your favorite domains that will leave you both scratching your head and laughing.
Tags: barack-obama ,book ,celebrities ,development ,internet ,lindsay-lohan ,management ,movie ,obama- ,post ,recipes ,search-engine ,seo
Ten Search Marketing Awards You Should Know
Written on October 12, 2009 by admin
Filed Under: Advertising, Object, book, marketing, seo
“A person will work for a living, but they’ll die for recognition.” I’m not sure who I heard that from first, but it’s just as true for agencies and companies as it is for individuals. One common way to recognize excellence is through awards. There are awards for just about every industry from software to design to public relations. What about search marketing?
Awards are like lists. They’re valuable in part, because they include, but mostly exclude. The motivation for organizations to run award programs varies greatly from being a source of revenue from entry and sponsorship fees to seeking to advance the industry by recognizing it’s finest to something in between. Many SEM awards focus on paid search and attract large agencies in that space. Others offer a variety of categories.
Here are 10 awards opportunities for in-house and agency professionals in the Search Engine Marketing industry.

DMA International ECHO Awards > Search Marketing Category
The Search Marketing Award recognizes the most creative and strategic use of Internet search technology to achieve a direct marketing objective. Includes Search engine optimization (SEO) and pay-per-click (PPC) advertising.
- Entry fee: $225 to $350 depending on date of entry
- Note: (Disclosure: TopRank has been a judge for several years)
- Next call for entries: Approximately April 2010

OMMA Awards > Online Advertising Creativity Category > Search Marketing
OMMA Awards recognize the year’s best ads, promotions, campaigns and websites in online media, marketing and advertising with 28 award categories for Online Advertising Creativity, one of which is Search Marketing.
- Entry fee: $195 per single ad/execution entry and $325 per campaign or website entry
- Note: Award site is in Flash, no dedicated page for SEM you can point to.
- Next call for entries: Approximately August 2010

IAB MIXX Awards > Search Marketing Category
As part of Advertising Week, the MIXX Awards stats that it is the only international interactive awards competition judged by an all-star panel representing the entire interactive advertising ecosystem—brand marketers with direct control over many of the largest advertising budgets in the country, major media company executives and advertising agency experts who create campaigns for the world’s most powerful brands.
- Entry fee: $295 per campaign and includes entry into one category; the entry fee is $150 for each additional category.
- Note: There are two phases, screening and finals.
- Next call for entries: Approximately July 2010

ad:tech Awards > Search Marketing Category
For more than a decade, the ad:tech awards program has recognized talented visual and technology designers who demonstrate excellence in interactive marketing with submissions in the following categories: Interactive Ads, Interactive Campaigns, Optimization/Search Strategy and Web Sites.
- Entry fee: $255.00/category for each ad or campaign
- Note: Award site is in Flash, no dedicated page for SEM you can point to.
- Next call for entries: Approximately January 2010

PROMO Interactive Marketing Awards > Search Marketing Category
The program honors the best and brightest in effective interactive marketing—and recognizes the valuable role that interactive tactics play in motivating consumer response and creating strong, exciting brands.
- Entry fee: $200 per entry
- Note: For this magazine sponsored award program, you have to register to see the winners & register again to see the webinar announcing the winners.
- Next call for entries: January 1, 2010

Econsultancy Innovation Awards > PPC & SEO Categories
New in 2009, the Innovation Awards are a natural progression from our commitment to recognizing innovation in the industry, as demonstrated by our regularly updated Innovation Report and a chance to receive acclaim as an innovator, be recognized by your industry peers and stand out from the crowd.
- Entry fee: $195
- Note: While this is a new Awards program, Econsultancy has a community of 80,000 members worldwide.
- Next call for entries: Deadline 23 October 2009

Search Engine Watch Awards > Various Search Marketing Categories
The mission of the SEW Awards is to recognize excellence, as well as inspire innovation and encourage new ideas in search marketing. The SEW Awards honors 14 outstanding search marketers, search engines and technology providers.
- Entry fee: $145 per entry
- Note: (Disclosure: TopRank was a judge this year)
- Next call for entries: Approximately July 2010

Yahoo! Searchlight Award > Search Marketing
The Yahoo! Searchlight Award represents Yahoo!’s commitment to the best and most creative search advertising ideas and executions recognizing advertising agencies that develop search marketing applications outside of the tried and true direct response mindset.
- Entry fee: ?
- Note: It doesn’t say a Yahoo Paid Search campaign is required, but probably a great idea to include in your submission.
- Next call for entries: Early December 2009

ClickZ Marketing Excellence Awards > Search Ad Management
ClickZ Marketing Excellence Awards recognize the technologies, and companies that made a positive difference in the online marketing industry.
- Entry fee: $49 per nomination
- Note: These awards are not for campaigns, but rather the technologies that enable best of breed online marketing execution in the areas of paid search, analytics, email, mobile and social media.
- Next call for entries: Approximately March to April 2010.

Business Marketing Association Pro-Comm > Search/Blog/Online Mindshare Campaign Category
Pro-Comm is ranked as one of the advertising industry’s premier award programs, drawing hundreds of entries annually from b-to-b marketing agencies and clients from all around the U.S.
- Entry fee: $150 – $225 depending on early bird rate and member/non-member
- Note: This award is specifically for BtoB marketing.
- Next call for entries: Approximately March 2010
There are also various regional awards programs from marketing related associations such as the EIMA (Excellence in Interactive Marketing Awards) run by the Dallas Ft Worth Interactive Marketing Association plus other kinds of awards such as the SEMMYs (TopRank is a judge), which recognizes the top search marketing blog posts each year and the Marketing Pilgrim Search Engine Marketing Scholarship (TopRank is a judge), which is a contest to create and promote quality SEM content.
Promotion World and a few other similar sites promote top SEO/SEM awards, but judging isn’t done by a panel of industry verterans as with the other awards programs listed above and without 3rd party scrutiny or detailed judging information.
Have we missed any? What influential Search Marketing Awards should we add to this list? Do you have experience with any of the above awards programs? Good or bad, our readers would love to learn more.
Liveblogging The Yahoo “It’s You” Press Conference
Written on September 22, 2009 by admin
Filed Under: Object, marketing
Along with a new search format, Yahoo has rolled out a new “It’s You” marketing push with clever slogans like “The Internet Is Under New Management, Yours.” The company is holding a press conference shortly, and I’m here liveblogging it. Let’s do this.
We’re waiting. So are you.
Yahoo CEO Carol Bartz up, welcoming people. Wishing it [...]
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Liveblogging The Yahoo “It’s You” Press Conference
Cup of Joe: Personal Branding is for Self Serving Egotistical Maniacs
Written on August 21, 2009 by admin
Filed Under: marketing
About a week ago I asked Andy if I could be Marketing Pilgrim’s version of Paul Carr. He said “You can do a weekly editorial as long as you keep it clean.” I thought, “keep it clean? Well, I can try!” So, I put away my dirty magazines, grabbed a cup of coffee to sober up and began writing my first weekly Saturday editorial for Marketing Pilgrim! Stay tuned every Saturday as I share with you some of my crazy ideas and twisted thoughts on everything from internet marketing to social media!
Don’t let the title confuse you, I love Personal Branding & Online Reputation Management! Seriously, have you ever heard of another acceptable way to spend your time completely consumed in yourself? The truth is, I love myself so much that any activity that involves me optimizing my online image seems like second nature! Hell, even Andy agrees how awesome I am!
So because of this, I am always shocked when I meet folks that don’t like the idea of ORM or personal branding. Here’s an example: A friend of mine is involved in social activism and, runs a well publicized interest group. Because of this he gets a lot of attention on the Internet. Many times it comes from folks that are opposed to his work. One blogger in particular has gone so far as to threaten to kill him in a blog post. This is obviously a job for law enforcement, however, now when users search for my friend’s name the threatening post ranks on the first page.
This is where I stepped in and advised that he setup a blog with his name as the domain and start blogging ASAP with his name used as keywords. I then put together a link building strategy that emphasizes his name in anchor text on several friendly blogs and social media sites that he already uses.
To my utter amazement his response was: Isn’t this too self serving? Shouldn’t I spend my time talking about the issues I care about more than myself? This is the point when I think Wow! This guy is really passionate about his cause! But, I responded by saying, “You need to be more self serving so you can better talk about your issues.”
Social Media’s Dirty Little Secrets
Secret #1: Social media is all about you. Its not about your brand, your product, or your ideas. It is first and foremost about you. If you are unable to promote yourself and protect your reputation then everything else that you do online is at risk of being a complete failure.
Secret #2: No body cares more about you than you. You have to be your own advocate and your own brand builder. You have to constantly engage and monitor for yourself.
Secret #3: Some of the most successful folks in social media have the biggest egos on the planet. OK maybe that isn’t really a secret! But seriously, pay attention to some of the social media power players on Twitter and watch how often they use the words “I” and “me”. The truth is they didn’t get to where they are, by talking about someone else.
Putting yourself first doesn’t mean that you are losing sight of what is important or what you are passionate about. It merely means that you are taking responsible actions that will better enable you to promote the issues and ideas that you care about most! So do yourself a favor and start talking about yourself more! And for a good example of a personal branding blog all about a really awesome guy check out this site out! ![]()
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Cup of Joe: Personal Branding is for Self Serving Egotistical Maniacs
SMN Webcast August 4: Andrew Goodman On PPC Campaign Automation
Written on July 31, 2009 by admin
Filed Under: Object, marketing
Next Tuesday, August 4 at 1 PM EDT, Search Marketing Now presents a webcast with Andrew Goodman on “PPC Campaign Automation: Bid Management, Alerts…the Works!” Not only will attendees benefit from Andrew’s PPC expertise—but three lucky attendees will win an Acquisio tee-shirt at the end of the webcast (and yes, you have to be [...]
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SMN Webcast August 4: Andrew Goodman On PPC Campaign Automation
Link Building Q&A with Ben Wills, CEO and Co-Founder of Ontolo
Written on June 23, 2009 by admin
Filed Under: Object, book, marketing, seo
I’ve been lucky enough to make some good industry friends over the years. Ben Wills is certainly high on that list and I’ve worked with him at two previous companies–including making him my VP of Operations at my last search marketing company.
Ben’s search engine optimization experience is second-to-none and he’s always had an (you could say “unhealthy”) interest in link building–being the guy that insisted we include link-building in our services, back when link-building wasn’t popular. Today, Ben’s the founder of his own company, Ontolo, and provides link-building services with a high-degree of scientific analysis.
I wanted to introduce you to Ben’s company, but didn’t want to just serve-up a recommendation on a plate. Instead, I made Ben spill the beans on his tactics for link building. Here’s the Q&A:
Your company name, Ontolo, what does that mean? How do you pronounce that?
My last name, “Wills,” has been mispronounced most of my life (as “Willis,” as in “what-chu talkin’ bout“, so we chose a company name prone to mispronunciation as well
We (Garrett French and I) decided on “Ontolo”, pronounced ON-tuh-low, which is short for “Ontology.” An Ontology is a philosophical way of organizing things, ideas, and information based on their properties and relationships for the purpose of creating meaningful interpretations.
Why did you create Ontolo?
The idea to start Ontolo came from our work at some very successful SEO agencies. We consistently found the same thing out of reach: the ability to make a consistent promise for link building performance. Through several years of conception and discussion, followed by a solid, dedicated year of development and testing, we created a web crawler that looks at hundreds of thousands of web pages related to your industry and keywords. We then present a report detailing immediately-actionable opportunities for acquiring relevant and valuable links.
We have been using this technology in many ways including research for content-based link building strategies, large-scale link reclamation and good old-fashioned link building.
What, according to Ontolo, are the fundamental steps for developing a link building campaign?
After spending the last year diving fully into link building with dozens of projects – making many mistakes and also having many successes – we have designed a fundamental process that we work with in order to more effectively discuss link building. The process is:
- Define your market using your targeted keywords
- Discover competitors and allies
- Prospect for links
- Competitor and Ally backlinks
- Link-finding search queries
- Qualify link prospects by Relevance, Value and Potentiality (Automated and Manual)
- Segment link prospects based on site type, topic, content type, etc.
- Link Acquisition
Having this process has allowed us to design more effective campaigns and to better work through specific link building strategies.
What advice would you give businesses newly interested in link building?
The first thing here is to be reasonable and clear about your goals. A goal for a new site to have a PageRank of 5 in three months isn’t exactly reasonable. If you’re new, “being reasonable” might require talking with other webmasters to see what they find to be a reasonable objective and timeline for your business. Being clear about your goals isn’t always about quantity or even quality here; it’s about being effective. Are you looking for rankings or referrals? Are you looking for reputation or traffic? Garrett wrote a great informative piece on SearchEngineLand about how to define link building goals beyond just “getting more links.”
Next, anyone can search for link opportunities on Google. To be competitive, the ability to work on a larger scale becomes a competitive advantage.
Use Aaron Wall’s SEO for FireFox Plugin to start with. Export as much data as you think you might need, and then really dig in. Look for the patterns as to what is influencing rankings for your keywords. Is it domain age? Is it Diggs? Is it Yahoo! backlinks? EDU backlinks? Depending on what it is, go get those links if possible. Scale is key here – collect a ton of data, then analyze it for patterns.
And here’s a tip: If you’re short on domain age (or not), look for high-ranking websites that are “young,” too. Use LinkScape and MajesticSEO to go after those same backlinks.
Once you have all of your data collected, really dig in and qualify the data. Perform multiple sorts by PageRank, backlinks, Delicious bookmarks, etc, to see what works for you and your business. You will eventually see patterns emerge. Some industries need to focus heavily on quantity, others need to focus on quality. If you have the resources (and the same level of OCD as us), also consider looking at link prospects from the perspective or Relevance, Value and Potentiality. We’ve created a link qualification worksheet that helps to calculate these values for you, thereby prioritizing and qualifying your link acquisition.
Use your data with purpose. This is one way that Garrett and I continue to push back and forth on each other. It’s easy to simply collect a lot of data. It’s an entirely different problem to make it useful. Take the time to really think about what it means that an interior URL has a lot of backlinks, Diggs, Reddit votes or delicious bookmarks. There’s a good chance that’s really solid content there. There’s also a good chance that it has been marketed well. Study those pieces. Look at what’s working and what isn’t. If it’s been tried and it doesn’t work, let it go. If it’s been tried and works, repeat it over and over and over in all kinds of creative variations.
Finally, study what the experts are doing. Study Eric Ward, Debra Mastaler, Ann Smarty and Julie Joyce. Read exactly what they’re writing and also read between the lines in each of their articles every week. They’ve been doing this for decades and are a great group of helpful link builders. If they launch a service that does blogger outreach, do you think you should consider doing the same for your website?
On our end, we have made a fully documented set of service deliverables publicly available as a sample project for REI.com (who is not a client, nor have we ever spoken with them in that capacity), with over 100,000 URLs available for searching and with full reporting. (Click here to see REI’s Backlink Prospecting Report) Study these reports and reports from other link building companies to help design a campaign that works to meet your goals. We want you to have them. Link building has all but seemed like magic for too long. We want to really open that up for people.
How could our readers setup a great acquisition campaign?
The first thing that I’m going to say is that link builders are coming on a very exciting time. Soon, you won’t need huge spreadsheets with flashy colors that mean 87 different things for managing your link acquisition and outreach. Two very exciting applications are currently in beta. Both applications are web-based but integrate with your browser. Simply add a bookmarklet, then note them through the bookmarklet. It sends the data back to the management tool and prepares it for outreach. It really doesn’t get any simpler than that.
The first is from Disa Johnson’s SearchReturn and is called Squid. I haven’t used it, but I have seen the video tutorials for it. It looks like a fantastic way to get your feet wet with using a link management application like this.
The second is a full-blown Social Media/PR/Outreach CRM application called BuzzStream. I’ve seen a lot of applications come and go. I’ve seen a lot of companies come and go. I’ve spoken with the owners once, I receive no compensation from them, and if I were going to go with a link acquisition management tool, it would be BuzzStream’s application. It’s top-notch, they’re fully committed to making the best application possible, and they have the track record to support that goal. I don’t usually give recommendations like this, but I’m amazingly choosy about the applications I use. (I’ve used over three dozen project management applications and still can’t find one that works for my needs.) When I find something incredibly useful, I recommend it wholeheartedly.
Finally, a bit of advice that I’ve never heard anyone speak about: How to make compounded use of your link request offers.
In the acquisition stage, all requests result in one of the following responses: Accepting your link request, Declining your link request, or Countering your link request. Use declines and counters to open conversations to improve your website content. Ask the site owner: “What content would you like to see me create before you would link to my website? What other websites have you linked to and why?” This lets your declines stay as link prospects in the future. Also, by getting someone to tell you what they would want to see – should you build that into your website – you can then go back to them and get that home page or deep link.
Another key here – and I learned this from sales – is to ask for a referral when you actually get a “yes.” Let them put the link up and when it’s been verified, respond with genuine gratitude. In the same email, you have an opening to request if they know of anyone else (partners, similar websites, etc) who might have website visitors who would also benefit from a link to your website. I caution here, though, that this is a highly delicate request and should be approached very carefully and with a high level of tact. I could write an entire article about crafting the wording of this single sentence that makes the request, not to mention how it should be followed up. I’ll let you do that research and will give you the hint to look at sales training, not link building.
How do you see the world of link building evolving in the next three to five years?
We’ve hedged our own bets on using technology, large amounts of data, and highly-targeted analysis. There have always been low-level successes here (link building software), but I expect this area to evolve more significantly.
One way the industry is seeing technology and large amounts of data is through services such as Majestic SEO and LinkScape. I can say that I’ve used both and they both have different strengths. In the end, they both aggregate huge amounts of link data on the internet. At the same time, they tell you almost nothing about relevance. This is the problem we solve, by crawling all of those backlink prospects (often, millions of them) in an industry, analyzing them, and prioritizing them based on your goals. So, while we think they’re fantastic applications (I couldn’t dream of building them) and are suited incredibly well to specific needs such as working on a large scale, they are only half of the solution for a link prospecting campaign.
I also think that we will see link building as a whole become less nebulous and more clear. Right now, people don’t know how to talk about it, or how to talk about specific strategies or tactics in a campaign – there is very little cohesive language around link building. It’s all the same, relatively incomplete advice: create linkbait (what’s linkbait?), get social media links (ok..then what?), or buy blog links (and what happens after that?). The ones that are succeeding with link building aren’t talking publicly. I don’t think they’ll be talking more, but enough will be opening up that people will have a clearer idea of all of the ways they can do link building and how to implement those strategies. Look for link building to become more tangible all around.
Can you tell us about some of the upcoming services you plan to offer?
One thing I can say is that we have been – publicly – very focused on automating the link prospecting and qualification process.
Behind the scenes we’ve been working on some content-based link building analysis and reports that we’ll be rolling out soon. Our content-based link building methods are different from link bait, though related so far as their effects. They utilize our internal link prospecting and analysis tool set. In our content-based link building services we’re creating methods to support Eric Ward’s popular vision of link building as PR.
We may also be working on some other things, particularly using large scales of data combined with more precise analysis…but you’ll probably be the first to know, Andy.
How does your background in SEO and otherwise help you in running a link building company?
I have been writing code for over ten years and have run a dedicated Linux server with a 10mbit connection since 2002 when the absolute cheapest servers were $500 a month. In SEO, you and I have worked together at our past two companies. You and I have helped SEO companies grow from 30 employees to 180 and doing millions of dollars in pure SEO business. We’ve done the startup to profit on a cash basis with 23 employees in nine months. We’ve worked with everything from business who (probably unsuccessfully) sold bear repellent, to Fortune 500s and companies every reader has seen and heard of. We’ve seen thousands of SEO problems over the years. At one point, we were managing over 1,400 clients.
After a while, we noticed some patterns. The value of those patterns and that knowledge are what are built into our link building services.
About Ben Wills:
Beginning in 2001 Ben was integrally involved with the growth of the largest search marketing company in the world and in 2005 became the Vice President of Operations in a search marketing startup that had profits on a cash basis of 25% with 23 employees after 9 months. In 2006 he began consulting full time on SEO, social media marketing strategy and link building.
In 2008 Ben Wills co-founded Ontolo, a link building service that identifies and prioritizes a website’s inbound link opportunities. Ben conceived, architected, built and continues to optimize Ontolo’s link prospect gathering and qualification tools.
Want more marketing news & views? Follow Marketing Pilgrim’s Andy Beal on Twitter!

Read more here:
Link Building Q&A with Ben Wills, CEO and Co-Founder of Ontolo
Tags: advice ,bookmarklet ,business ,delicious ,goals ,internet ,management ,Object ,search-engine ,video
Yahoo Brings Custom Display Ads to the Creatively Challenged
Written on June 23, 2009 by admin
Filed Under: marketing
It only took Yahoo 8 months to react to Google’s AdWords display ad builder thingymajig.

AdAge reports that Yahoo decided not to build its own ad builder technology, instead partnering with Seattle-based start-up AdReady. With Yahoo’s My Display Ads…
…Advertisers can pick creative off the shelf from more than 800 display ad templates — including dancing cellphones, ads proclaiming “Amazing Values” or countdown clocks — or bring their own…Ads can be purchased on a cost-per-thousand impression basis or as part of a cost-per-click auction. The ad inventory fed into the system includes both Yahoo-owned and network properties through Yahoo’s Right Media exchange.
Yahoo clearly hopes that it can convince its search advertisers to make the jump over to display ads by making the process a lot easier. If it’s successful, Yahoo’s sitting on a lot of display ad inventory. Maybe it won’t need to worry about challenging Google in search, afterall.
Interested in learning more? Head over to the Yahoo Search Marketing Blog.

See original here:
Yahoo Brings Custom Display Ads to the Creatively Challenged


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